Testez aujourd'hui un vélo de ville électrique intelligent BZEN! Les vélos de ville électriques intelligents de BZEN sont disponibles à la location dans toute la Allemagne!
Belt drive, no risk for your clothes, no maintenance
Disk brakes of Shimano
Pedal with sandy paper. Protect your shoes, no slip
Torque sensor for smooth assist
LCD screen with ON/OFF button, battery charge and assist level
60 km on one charge
Commandez votre nouveau Vélo BZEN et obtenez le remboursement de votre location. Trouvez les questions fréquentes ci-dessous.
Are BZEN bikes Certified?
Yes. BZEN bikes have been tested by an independent and recognized institute in Germany. They are Certified EN-15194:2017 and fully compliant with the electrically power assisted bicycles European regulation.
How often should I charge the battery?
The battery provides your bike an average range of electric assist of 60 km. We recommend you to charge your battery when it reaches 50% charges. It will require only 1 hour to 1.5 hour to fully recharge your battery. And if you run out of battery, your simply pedal like you would be on a regular bike.
How to charge the battery?
To charge the battery, you must use the appropriate charger that was provided with the bike. You should simply connect the charger to any regular power plug (220 / 230 V AC) and to the bike
To which country do you deliver?
We deliver to your door within EU, Norway and Switzerland free of delivery charge. (See detail list of Countries at the check out while registering your delivery and invoicing addresses).
Will I need any tool to adjust my bike?
For the assembly of the bikes, you'll need 2 regular tools. Allen keys numbers 4 and a flat wrench 15. These 2 tools will be delivered along with the bike. That's it!
How will the bike be at delivery?
Your bike will be ready to ride in a minute. Unpack, fix the pedals and the handlebar, adjust the saddle and you are ready to pedal away.Simply take your BZEN bike out of the delivery box, take off all the protections, attach the pedals, fix the handlebar, and adjust the saddle to your size and you are ready to GO. The instructions are printed inside the delivery box. If you require additional information, you can find a more detailed instruction notice on the BZEN website under the support section.Our team tests every single bike before packing them with care. Nevertheless, if you see that your bike has been damaged during transport or if you observe a manufacturing fault, please contact our customer experience manager directly at support@bzenbikes.com. We will assist you and resolve the problem as quickly as possible.
How to choose my bike and what if I do not like it?
BZEN offers you a 30 days test ride. If you hesitate to buy a BZEN because you are not sure you will like it, we are happy to offer you 30 days to ride the bike of your choice. Order it, have it delivered to your home and if you do not like it, you may return it during the first 30 days free of charge. You will be fully refunded.
How long will it take to receive my order at home?
When the bike is on stock, it takes 5 to 10 business days, depending of the country, to deliver our bike to your door. Shortly after placing an order you will receive an email confirming that your order has been received and is now being processed. Once we ship your order, you will be provided with a track and trace code via email. If the bike is not in stock, then BZen is committed to deliver your bike within one month from the confirmation of the order.